ULTRAFLEX Gym Privacy Policy
Effective Date: April 30th, 2025
Introduction
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use, and are responsible for certain personal information about you. When we do so, we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom and elsewhere), and we are responsible as the 'controller' of that personal information for the purposes of those laws.
Key Terms
It would be helpful to start by explaining some key terms used in this policy.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, date of birth, gender, and contact details including email address and phone number.
- Financial Information: Payment details, billing address, and transaction history.
- Health and Fitness Information: Data provided in the Physical Activity Readiness Questionnaire (PARQ), fitness assessments, and related health information.
- Biometric Data: Fingerprint data used for gym access systems, stored securely and used solely for authentication purposes.
- Technical Data: IP address, browser type, operating system, and information about your use of our website.
- Usage Data: Information about how you use our services, including gym attendance and participation in classes or programs.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage your membership and our services.
- To process payments and prevent fraudulent transactions.
- To communicate with you about your membership, including updates and administrative messages.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To provide secure and efficient access to our facilities using biometric authentication.
- To comply with legal obligations and enforce our terms and conditions.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, firewalls, encrypted storage of biometric identifiers, and restricted access protocols.
Your Data Protection Rights
Under data protection laws, you have rights including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to object to or restrict processing of your data.
- The right to data portability.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 30/04/2025
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@ultraflexgym.co.uk
Address: 1265 Century Way, Leeds, LS15 8ZB, United Kingdom